Fundraising FAQs

Is fundraising compulsory? Why do I need to fundraise?

By fundraising a minimum of $250 you provide vital support and services to people living with multiple sclerosis. This is a fundraising event and your entry fee only covers the cost of staging the event.  Every dollar you raise on top of your entry fee will go directly to ensuring the thousands of Australians with multiple sclerosis are able to receive the support and care they need to live well.  

It can be as easy as asking your family and friends to support you in this challenge. Your commitment and effort will not only be a rewarding experience for you, but will ultimately support people living with multiple sclerosis.

What is the best way to get started? 

You’ll be surprised at how simple it is. Below are our top 3 tips:  

1.Your online fundraising page is the most simple and effective way to kick start your fundraising. By adding your personal story and an image, people are 10 times more likely to support you. Use the email templates to let everyone know what you’re doing. Individual emails are more impactful than group ones and you can ask for a set amount eg I’m asking 5 people to donate $20 to help people living with MS 

2.By making a personal donation to your fundraising page, you take away that pressure of the first donation. Your donation can set the tone for your supporters. It is a fantastic way to get yourself moving towards your goal and show your commitment. Aim high and your friends and family will follow your lead! 

3.Send an email to your networks or share your page on social media. Simply spread the message of your fundraising – you’ll be amazed at who will support you when you ask. Use the email templates to let everyone know what you’re doing. Individual emails are more impactful than group ones and you can ask for a set amount eg I’m asking 5 people to donate $20 to help people living with MS. If posting on social media, posting to individual pages or via message works best. Or send an SMS! 

Where does my fundraising go? 

Your fundraising goes directly to offering services and support to people living with multiple sclerosis, while the search for a cure continues. It allows us to fund programs like MS Connect and MS Advisor, providing those with multiple sclerosis access to a caring voice at the end of the phone line and specialist advice and guidance on how to manage their symptoms. Your support ensures no one faces their journey alone.  

More about how we help 

How do I collect the money that I fundraise?

The best way to get people donating, is directly through your online page. This provides them with an instant tax-deductible receipt and means you can keep track of your fundraising efforts. 

If you do collect cash or cheque donations, feel free to contact us on 1300 733 690 or for an official MS receipt book, Money Box or Donation Tin. The receipt book also contains all the information you need to deposit the funds into our bank account once you have finished collecting donations. For a more detailed explanation, have a read through our ‘banking your funds’ page. 

If you intend to host a fundraising event to collect further cash donations please see our hints and tips below. 

Can people who donate get a tax-deductible receipt?

All donations over $2.00 are tax deductible. Anyone who donates through your online page will be instantly emailed their receipt. If you are planning to collect cash or cheque donations, simply contact us on 1300 733 690 or and we can provide you with a receipt book so you can issue them to your supporters as required. 

Helpful hint: You may only issue an MS receipt if the donor is receiving nothing in return for their donation. For example, if they are receiving a sausage sizzle or raffle ticket, they are not valid. 

What is matched giving?

70% of companies in Australia offer ‘matching funding’ as part of their employee benefits. This means they support their employees’ charitable efforts by matching their fundraising dollar for dollar. It is a great way to double your fundraising efforts – and all you need to do is ask. Speak to your HR department and ask them for their support.  

We can provide your company with any documentation they may need, including tax-deductible receipts, information about what we do and a letter of thanks.

I am thinking of hosting a fundraising event. What are the best steps to get started? 

Good on you for taking your fundraising to the next level! First step, is to contact us on 1300 733 690 or Our team will help you register your event, offer helpful advice and provide you with: 

  • Your Authority to Fundraise letter- this is used to demonstrate that your event has been officially approved by MS as a fundraising activity for the MS National Gran Fondo Championships 
  • Any fundraising materials you request such as MS flyers, balloons, posters and banners 
  • Receipt books and donation boxes for use at events 
  • We are happy to provide “Proudly Supporting MS” logos f or use in promotional materials 
  • An MS Ambassador to speak about multiple sclerosis and how it affects their lives 
  • Ongoing support, advice and practical assistance 

Whether it is a BBQ or a sit-down dinner, we are here to help every step of the way.